Customer notice:

The Lagoon, Flumes and Under the Sea Splash and Play area are closed for essential maintenance work until further notice. Family swimming will be in the 20m pool.

Etiquette & Protocol

Behaviour Policy

Last Updated: 27 Aug 2020

Basingstoke Aquadrome and Basingstoke & Deane Community Leisure Trust has a zero tolerance approach to unacceptable verbal and physical behaviour directed towards staff and customers. Behaviour that is regarded as unacceptable includes but is not limited to: 

  • Excessive shouting 
  • Swearing 
  • Harassment 
  • Bullying 
  • Discrimination
  • Threats 

Any unacceptable behaviour will be taken very seriously and may result in the immediate ejection from the centre and the permanent exclusion of offenders.