FAQ - Basingstoke Aquadrome
Child in pool with inflatable


    Frequently Asked Questions

    Is the centre suitable for access by disabled users?

    Yes – access to facility via sliding doors and each floor can be accessed via lift and guide dogs are welcome within the leisure facility.

    A pool hoist is available for customers with a physical disability to enter and exit the pool during public swim sessions.


    Is there car parking available?

    Yes, a large car park is available which is free of charge to all customers of the Aquadrome.


    Do I have to be a member to use the leisure facilities?

    No, you do not need to be a member to use the Aquadrome. Activities are available on a ‘pay as you go’ basis as well as value for money membership packages.

    To book for activities, such as workout classes, racquet sports and swimming lessons you simply need to become a Booking Member. This can be achieved by contacting reception via the telephone or during your visit to the leisure facility or simply on-line in the 'Registration' page.


    Are there lockers available?

    Yes, swimming, fitness and health suite lockers accept £1 coins and are returnable. There are coin locker keys to purchase at reception to ensure you will always have access to locker facilities each time you visit the Aquadrome.


    Can I buy clothing and equipment at the leisure centre?

    Yes, the Aquadrome provides a range of products. Whether they are goggles, swim costumes, fun inflatable for the swimming pool; accessories for racquet sports or water bottles, towels, kit bags for the fitness suite there is a range available for you to view on our on-line retail shop available

    Take advantage of 10% off your purchases by inputting the discount code NEW2016 at checkout!


    I have never been to a gym before.

    Consult your doctor

    Book an appointment with a gym instructor

    Wear appropriate clothing


    Are the gym instructors qualified?

    Yes, all gym instructors are qualified to a minimum of Focus Level 2 Fitness Instructor.


    What is is etiquette for using the Fitness Suite, Pool or Classes

    The full leisure centre full etiquette details can be found by following the link below;




    Customer Satisfaction Survey

    We are interested to find out how our customers feel about the service we provide and would be very grateful if you could complete a short questionnaire about your last visit to the Aquadrome.

    As a thank you for completing the survey you can be entered into a sweepstakes competition to win a free month of Gym and Swim membership!